At IQScholars, we are committed to delivering high-quality online tutoring and skill development courses. However, we understand that sometimes plans change. Our refund policy ensures fairness while aligning with industry standards and legal regulations.

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1. General Refund Guidelines

✅ Non-Refundable Fees: Registration fees and payments for completed classes are non-refundable.
✅ Refund Eligibility: Refunds are only applicable under specific conditions (see below).
✅ Processing Time: Approved refunds will be processed within 7-10 business days to the original payment method.

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2. Refund Policy for Regular Tutoring Classes

🟢 Full Refund:

• If a student cancels enrollment within 24 hours of payment and before attending any class.

🟡 Partial Refund (Prorated):

• If a student withdraws within the first week after attending only one or two classes. The refund will be calculated based on remaining sessions.
• If technical issues from our side prevent students from attending multiple scheduled classes.

🔴 No Refunds Will Be Issued If:

• More than 25% of the course/classes have been completed.
• The student fails to attend sessions without prior notice.
• Cancellation is due to personal reasons, including change of schedule or lack of interest.
• The student violates the Code of Conduct or Terms & Conditions.

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3. Refund Policy for Short-Term Courses (e.g., Public Speaking Course)

Since our short-term courses (like Public Speaking, Summer Programs, Crash Courses) are affordable and time-bound, refunds are not applicable once the course begins.

However, in special cases:
✅ Before Course Start Date: Full refund if canceled at least 48 hours before the start date.
✅ After Course Start Date: No refunds, but students may be allowed to shift to the next batch or receive class recordings.

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4. Technical & Payment Errors

📌 If a payment was incorrectly deducted twice, or a transaction failure occurred but the amount was debited, students/parents should immediately contact us at admin@iqscholars.com with proof of payment.

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5. Class Rescheduling Instead of Refund

Instead of refunds, we offer flexible solutions like:
🔄 Shifting to another batch for the same course.
📚 Access to recorded sessions in case of missed live classes.

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6. How to Request a Refund?

1️⃣ Email us at admin@iqscholars.com with the subject line “Refund Request – [Course Name]”.
2️⃣ Mention Student Name, Course Enrolled, Date of Payment, and Reason for Refund.
3️⃣ Refund requests will be reviewed within 3-5 working days, and you will be notified of the decision.

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🔹 Note: Our refund policy complies with consumer protection laws and follows industry best practices to ensure a smooth experience for our students.

📌 For any queries, feel free to contact us at www.iqscholars.com or admin@iqscholars.com